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Nowadays, the members of a team may not all work in one place and they will contribute to projects across time and space. Our course helps delegates achieve the same high-level performance in their remote teams as they can with their in-house colleagues. Topics covered include a review of the tasks and behaviour of remote teams, an introduction to a Model of Culture, developing habits that facilitate trust and using technology appropriately.
As with all of our business training courses, the content can be adapted to meet your specific needs, including, leading to or developing from other courses in cultural awareness and multi-cultural team work. The contents of the standard remote working training course include;
This opening session reviews the primary reasons for the increasing use of remote teams.
Introduction to team dynamics: Review of the tasks and behaviours of teams during their 'forming', 'storming', 'norming' and 'performing' stage. Team assessment.
Delegates are introduced to a Model of Culture to help them understand their own cultural preferences and how these impact on the workings of virtual teams. They undertake a series of exercises to place themselves and their foreign colleagues within various cultural dimensions.
In a face-to-face environment, trust often takes time to develop. In a remote environment, team members must learn to develop habits that facilitate 'instant' trust. Delegates brainstorm the main factors for building trust and by use of a checklist, they consider the habits they can adopt for working co-operatively in a remote team.
During this session, delegates analyse how well their remote team communicates and what steps can be taken to improve team exchanges. We also review potential causes of conflict and offer tips for avoiding online misunderstandings.
Using technology effectively is one of the great challenges of managing and working in remote teams. Virtual technologies, however, must fit the capabilities of people, their cultural preferences and their need for appropriate social interaction. We review the choice of technological tools available and provide tips for use of these tools.
Practical and useful tips that will help cement relationships and get the best out of multi-cultural working
For more information, please do not hesitate to contact us.