Communicating with Greater Impact!

Overview

This programme helps delegates to increase the effectiveness of their communication and their comfort and confidence in business situations involving direct one-to-one communication, group discussions and presentations.  They are taught to speak in accessible, structured and clear language, avoid jargon and employ appropriate style.

Delegates develop familiarity with questioning techniques, learn influencing strategies and improve their communication style.  Time is spent on improving video-conference and e-mail skills and delegates learn to enhance their writing techniques, meeting-preparation skills and ability to listen effectively and summarise.

The workshop is highly interactive and through active briefing, group brainstorming and discussion, participants are involved in learning and practising their new skills. Case studies and role-play exercises are used extensively for maximum impact.