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Learning to Learn Guide

Graduate Development Skills

EDF Energy Case Study

Working with the Indians

Overview

Our briefings are designed for employees working with the Indians.  We thoroughly review the Indian people and their business culture and provide practical information on their country.

Course Content

  • How the Indians see the British in general and as business people
  • How the British see the Indians
  • Indian lifestyle and aspirations
  • Education system in India
  • Focus on social interdependence, collective rights and responsibilities

Practical guidelines for working with Indians

  • The role of the individual within the organisation, family and society
  • Time: deadlines and schedules; dealing with Indian “stretchable” time
  • Preferred leadership styles: deference for age and seniority, outward signs of demonstrating respect for seniors, establishing credibility
  • Workplace approaches; decision-making, accepting responsibility, taking initiative
  • Cross-cultural communication: understanding the Indian Yes and No; listening habits, format and expectations of meetings, understanding Indian English, learning about questioning techniques for clarifying situations

Managing Remote Indian Teams

  • Building trust in co-located and remote teams
  • Using technology to build trust remotely
  • Conflict resolution and giving feedback
  • Understanding sources of anxiety and emotions

Strategies for Working Effectively Together: Practical and useful tips that will help cement relationships and get the best out of multi-cultural working