Cross-Cultural Awareness Training

It's hard enough for people to work as a team when they are based in the same building.  But if you work in a multi-cultural or geographically-dispersed business the challenge is far greater, particularly if you communicate in English, which for some of your clients and colleagues may be their second language.  Small wonder, then, that misunderstandings and problems arise.

To help improve your own performance, or that of your team or function, we can offer you a wide range of cultural and personal development courses including:  Working Across Cultures, Multi-Cultural Team-Working, Working in Remote Teams, Developing World-Class Customer Service, Country Briefings and Relocation Preparation.

All our courses are fully tailored and directly relevant to our client's unique set of circumstances taking into account the mix of cultural groups that they work with.  Normally our training courses are delivered in English or French.  However, our Course Leaders have a number of language skills between them and delivery or facilitation can be made in alternative languages if required.

Our practical courses identify not only a different language but also the keys to understanding different cultural perspectives and will enable you to be more effective when working with your foreign team members and customers.

At the end of one of our courses, you will

• understand what motivates and drives your international colleagues and customers
• understand how and when you need to modify your behaviour to create a positive impression and avoid giving unintentional offence
• use a range of techniques for analyzing different cultural groups and for effective communication
• learn practical business tips that will be immediately useful in their next encounter with your international colleagues

Whether you require a country briefing for a relocating expatriate or work in a complex, multi-cultural environment, Babel will help you define your own training programme.   Please contact us on 020 8295 5877 or email sue.curry@babelgroup.co.uk.

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