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Meetings are an integral part of work life. While the majority of meetings are positive and successful, there are times when communication breaks down and relationships can be damaged as a result. When people work across cultures, or in international teams, the chances of this happening are much greater, as each member brings their own prejudices and cultural conditioning to the meeting.
This course will enable the delegates to identify what has happened when meetings are unsuccessful and communication between people of different cultures breaks down and how to avoid it. It will help them prepare for and run more effective meetings with their international colleagues and customers.
By the end of the training, delegates will:
Welcome, Introduction and Agenda
Group Discussion: Before, during and after exercise: What makes an effective meeting?
Personal Preferences Exercise
Web-Ex Meetings – How to Get the Most Out of Them:
Effective International Communication
Being clear and structured:
Choosing your language:
Active Listening Skills:
Exercise: Final meeting to put all the skills into practice
Summary, Questions & Answers, Close.
For more information on this course, please contact Sue Curry, firstname.lastname@example.org