Telephone 020 8295 5877

How To Choose The Right Cross Cultural Provider

How to Choose the Right Cross-Cultural Training Programme for Your Organisation

From virtual team collaboration and international expansion to client relationships and global mobility, cultural awareness plays a major role in performance and trust.

But with so many training options on the market, how do you decide which cross-cultural training programme is the best fit for your team?

In this article, we explore the pros and cons of the three most common approaches — in-house, online, and tailored training — and what to consider before investing in intercultural learning.

Babel Group In-House Cross Cultural Training

1. In-House Cultural Training

Overview: Delivered on-site, in-house training typically brings an intercultural facilitator into your workplace to run group workshops or seminars.

Pros:

  • Encourages team discussion and shared understanding
  • Builds trust and inclusion among co-located staff
  • Sessions can be interactive and practical

Cons:

  • Not ideal for remote or global teams
  • May lack customisation unless designed specifically for your industry or context
  • Requires dedicated time and space in the office

Best for: Office-based teams looking to raise awareness and spark internal dialogue on culture.

Babel Group Online Cross Cultural Training

2. Online Cross-Cultural Courses

Overview: Delivered via self-paced platforms or videos as an option for geographically dispersed teams.

Pros:

  • Flexible and accessible for international or hybrid teams
  • Scalable across locations and roles
  • Often includes multimedia, quizzes, and scenario-based learning

Cons:

  • Generic platforms may lack cultural specificity or relevance to your business
  • No opportunity for deep discussion or behaviour change
  • Harder to measure impact without facilitator feedback

Best for: Global teams needing introductory-level cultural awareness or compliance training.

Babel Group Tailored Cross Cultural Training Programmes

3. Tailored Cross-Cultural Programmes

Overview: Custom programmes are designed around your organisation’s unique challenges, team dynamics, and business objectives. They can be delivered virtually or in person by experts with regional or sector-specific knowledge.

Pros:

  • Content is highly relevant and aligned with real-world tasks (e.g. managing remote Indian teams, leading multicultural meetings, relocating staff to China)
  • Sessions are engaging, reflective, and often include coaching or action plans
  • Focuses on application, not just awareness

Cons:

  • Higher cost than off-the-shelf courses
  • Requires consultation time to align goals and learning outcomes

Best for: Companies with global operations or culturally diverse teams who want measurable behavioural change and long-term ROI. Learn how cross-cultural training unlocks the power of diversity and boosts business performance here.

How to Choose The Right Cultural Training Provider

What to Consider When Choosing a Provider

When choosing a cross-cultural training provider, keep these questions in mind:

Why Tailored Programmes Work Best for Global Teams

At Babel, we believe cultural training should go beyond “dos and don’ts.” Our tailored programmes help your employees develop the mindset, language and behaviours needed to build trust, avoid misunderstandings and collaborate effectively across cultures.

Whether you’re launching in a new market, integrating multicultural teams, or relocating key talent, we design training that reflects your goals, values and people. Delivered online or in-person by experienced intercultural specialists, our sessions are interactive, industry-specific, and action-focused.

Ready to build a stronger global team? If you’re looking for a trusted provider of tailored cross-cultural training, we’d love to support your organisation’s global success. Read some of our client’s success stores here.

Get in touch to explore bespoke cultural programmes designed for your teams.

Testimonials

"An excellent presenter - very happy to address work specific related questions and deviate from planned materials when it was helpful."

Working Effectively with Japan

Cambridge Consultants

“This was a good session and should be done more often.”

Cultural Diversity

St George

View all testimonials