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Our client is a fast-growing company offering an open-source headless content management system, with headquarters in San Francisco and a fully remote, globally distributed workforce.
The People Operations Director, based in Poland, approached us to support internal communication across their diverse team. Her goal was to foster greater empathy among employees and help them adapt to one another’s preferred communication styles in a remote-first environment.
With employees located in over a dozen countries across Europe, North America, South America, the Middle East, and Africa—and nationalities spanning more than 20 countries—this team reflects a broad spectrum of cultural backgrounds, perspectives, and communication norms.
Key considerations included:
We designed and delivered a tailored Cross-Cultural Communication training programme for 75 employees, divided into three cohorts. Each cohort participated in two interactive online sessions of two hours each.
The People Operations Director described the training as “insightful and highly relevant,” highlighting the practical, real-world focus and the opportunity for employees to reflect and grow together. Participants left with new strategies and a stronger foundation for inclusive and effective global collaboration.
"Each year the Babel module is rated 'outstanding' by our graduates. They feel really engaged and encouraged to learn and although some of them may have studied these topics at university, they have never experienced the content within such a multi-cultural group and the advice offered by top trainers. The graduates are excited to network with fellow colleagues from different offices and cultures and Babel's programme enables us to do this perfectly."
Graduate Development Programme
Subsea7
"Engaging Trainer. Clear understanding / insight into the subject, seemed genuinely interested in what we wanted to get from the course/ how it applied to our roles."
Working Effectively with India
Royal Society of Chemistry - Cambridge