Managing Conflict

Some people thrive on conflict whilst most of us find it unpleasant and try to avoid it. This course will help you handle problematic working relationships which are being damaged by conflict. You will learn how to recognise and anticipate the likelihood of conflict and prevent escalation, resolve conflicts by focusing on mutual interests and needs rather than on opposing positions and how to end stalemates. Contact us to find out how we can design and deliver a course tailored just for you.

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