The Benefits

Curious but not convinced about the benefit of cross-cultural training? Not sure about the need to spend money on something you are managing yourself? We believe in this global age the price for cultural misunderstandings and miscommunication far outweighs the cost of training to prevent it.

Cultural training provides an efficient way of quickly developing the knowledge, skills and behaviours for successfully working internationally. Tangible benefits include increased productivity and retention, improved customer service and reduced complaints, improved relationships between clients, stakeholders and peers and increased job satisfaction.

Our programmes are delivered by experts in a way that ensures delegates practice new behaviours straight away in their day-to-day activities. This may be taking a different approach to getting a partner’s buy-in or resolving a conflict, adapting presentations for non-native English speakers, writing effective emails to improve team exchanges or negotiating successfully with new partners.

So is cross-cultural training an unnecessary expense? In our experience, insightful organisations fully understand the accelerated speed with which projects succeed, assignments go smoothly and relationships flourish all as a result of training. Given the enormous costs associated with global projects, how could developing cultural competencies required for their success, ever be seen as simply a “nice-to-have”?

Agree? Contact Us to learn more.